Accessibility Statement

BAVCO is committed to making its website usable by all people, including those with disabilities, by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level A/AA (WCAG 2.0 A/AA). We strive to make our site an equal experience for everyone.

We appreciate you visiting our website and hope we are able to assist with any of your backflow product requests. Though we have the ability to list thousands of items on our website, we do not have the ability to record or playback descriptions for all of them. We continue to monitor our site and make sure that all content provided is accessible to all visitors. If you have a disability and need assistance, please call us direct at 800-458-3492 and ask for a disability services team member during our normal business hours who will be there to provide audio support or product material. Our staff is ready and happy to provide support for product searches, navigating our website, advanced details/specs, item selections, quote/order generation, and general product knowledge. There are no fees associated for this type of support and we want to ensure we provide all users with superior customer service, including those with disabilities.

Support
If you are having any issues using this website, we are ready to assist. Please call 800-458-3492 Monday through Friday, 7:30am to 4pm PST to resolve any issue you might experience.

If you prefer to provide feedback by email, please email info@bavco.com. Please include in your message which web page is causing difficulties so that we can immediately look into making that page accessible for you. We greatly value your questions and comments.

Outbound Links
While you are visiting our site, you will notice that we link to backflow manufacturers' websites so that you can easily access further information about backflow OEM parts. If you experience accessibility issues with these sites or any other site that we link to, please note that BAVCO does not have the power to control or remedy the way content is portrayed on these sites.

Disclaimer
It is important to note that efforts to improve the website are ongoing, but we hope that you will have no trouble accessing most areas of the site.